FAQ
general questions
Collapsible content
What is the Hit Clip?
The Hit Clip is a luxury joint holder designed for pre-rolls or cones. Made from premium stainless steel, it enhances your smoking experience by keeping your hands clean, improving grip, and doubling as a precision packing tool.
How does the Hit Clip work?
Simply insert your pre-roll into the "mouth" opening for a secure grip. The other end of the Hit Clip functions as a packing tool, ensuring a smooth and even burn. When not in use, you can rest it in its base to keep surfaces clean.
Does the Hit Clip fit all joint sizes?
The Hit Clip is designed to hold standard pre-rolls and cones. It fits most standard-sized joints, but ultra-thin or extra-wide cones are not a perfect fit.
Do I need the base?
The base is optional but recommended. It allows you to set your joint down hands-free, keeping your surfaces clean and your pre-roll upright.
Do you offer international shipping?
Yes, we currently ship worldwide. International shipping rates and times vary based on location.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times depend on your location and chosen shipping method, but most U.S. orders arrive within 3-7 business days.
Can I change or cancel my order after placing it?
We process orders quickly, so changes or cancellations must be requested within 12 hours of purchase. Please email info@thehitclip.com as soon as possible.
What is your return policy?
We accept returns within 14 days of receiving your order, provided the product is unused and in its original packaging. Shipping costs for returns are the responsibility of the customer.
What if my Hit Clip arrives damaged?
We stand by our quality. If your order arrives damaged or defective, contact info@thehitclip.com within 48 hours of delivery for a replacement.
Do you offer wholesale pricing?
Yes! If you’re interested in carrying the Hit Clip in your store, please contact us at wholesale@thehitclip.com for bulk pricing.